the grand theater at foxwoods resort casino

very disappointed because I had spent a lot of money on these tickets and never got to see the whole show. After this our night was ruined and missed half of the show and left. 15 minutes into this of us defending ourselves another usher came down and said 'wrong isle' ' wrong people'we made a mistake. Surprised and shocked by this we tried to show him that we had nothing on our phone except for a recipe and pictures from dinner and he didn't care and was rude. When we asked why he said because the ushers warned us not to use our phone. He said that we Had to leave immediately. Half way through the show an usher came up and made a rather large scene ordering my friend and I to get up and follow him. That being said my friend and I never took our phone out of our purse. When we arrived to our seats there were screens and papers throughout the Theater saying no pictures or photographs allowed.

First of all my friends and I had tickets for the Thursday night Amy Schumer show which was moved to Friday but couldn't accommodate us until the 10:45 show which was not a huge deal. I am not one to ever complain about anything but I felt that I had to share my disappointment with the way the staff at The Grand Theater handled a situation. I write this as a person with prior experience in the entertainment industry. I will probably not return to Foxwoods for another show. We have seen Il Volo before at other venues and I must say they put on an excellent show when the roadies and theater staff do their jobs properly. It seemed to me that the setup was geared more to an AC/DC concert. Second, for the most part of the show, we were forced to watch it on the monitors because the robolights on the stage and on the gantries seemed to be aimed directly at us during most of the time that they were in use.

This is unacceptable for this kind of a show where the vocal abilities of the performers are the primary reasons for attending.Also, to me, the volume was too loud for this type of performance. The orchestra drowned out the vocals during most of the songs. First, someone needs to do a sound check in all areas of the theatre.

We sat in the mezzanine right center row C mostly because we booked late and there were very few seats left.I can't say who is at fault for the following issues, but this is something that needs to be addressed. 1 2020 my wife and I attended the Il Volo concert at the Grand Theatre at Foxwoods.

The grand theater at foxwoods resort casino